If you were working with any other company, you would be on hold, speaking to someone halfway around the world, and waiting 3-5 business days for a refurbished phone. We would be highly obliged to help you. To make a new reservation, tap Find a store 2. Click the icon for the product you need help with: Mac, iPod, iPhone or iPad. This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. The technology they introduce in their devices is one of its own kinds. After you select your device, the page prompts you to enter your zip code.
By selling the sign-in information, scalpers enable their customers to alter the specifics of their Genius Bar appointment — but only after paying the fee. The reason why we advise you with an advance appointment is that we value your time and urgency to get your device fixed. My appointment was for 5:30, I expect to be talking to a genius at or around 5:30 I'll wait till 5:40 cuz I'm nice like that. Our experts have the experience of more than a decade and that is the reason they are quite proficient in giving the best of services. .
Every damn time I go to the apple store this is my experience. Some time in the last few days, Apple modified the procedure slightly so that customers no longer have to pick a product that they have already registered. Did you read the article? When you arrive, the Apple associates can help you better since you provided additional information. My appointment was for 5:30, I expect to be talking to a genius at or around 5:30 I'll wait till 5:40 cuz I'm nice like that. Together, they cited information from.
Apple offers tech support inside every Apple Retail Store. Why even set appointments if your not going to honor them and take it first come first serve!! They reserve 15 minute sessions but some things go on longer, some things go on shorter. I don't use auto brightness I have it set to max. Please send me an answer only if you have new ideas for how to navigate the website. We have reached out to Apple for a comment on how they plan to prevent this. I remember it never did that, you could book and make appointments without being directed to phone calls or live chats.
The website lists all open time slots for the next available day. I did read the article, and no it doesn't appear they're fixing it. I stroll over there, find the appointment maker and make the appointment right there and then. Something that should literally take 10 mins ends up taking almost a full hour. The reason you book in is so everyone doesn't just show up at lunch time. I did point out that sometimes the home screen brightness does go right up to it's max brightness without me doing anything.
You have the choice to wait, probably an hour, sometimes much less , for service, or you can make an appointment for another day. We first heard about the story The scalpers appear to be targeting Apple's Hong Kong locations, with reporting that two out of three Hong Kong stores had no appointments available. One apparent reason for this change is to help prevent abuse of the Genius Bar system. Numbers like that aren't allowed to become the norm. Mac, iPod, iPhone, iPad , and go on from there.
Make sure you back up your device before going. After you select Genius Bar, you'll be taken to a map where you select your nearest Apple Store. They would have to select a different issue to be offered an appointment. You then said your phone was given back to you by 6. Select an available time slot based on convenience. Let's assume I have an appointment for 5:30pm. I did read the article, and no it doesn't appear they're fixing it.
During the aforementioned time period, Genius Bar employees will receive three hours of training while sales employees will receive five hours of training. I wasn't sure this was happening because it was the iPhone trying to cool itself down and the Apple Tech said that it would be putting itself into like a recovery mode if it reached a certain temperature. You can be scheduled beforehand just for your ease. The new head of retail needs her head examined. What other options are out there Thank you. When you select your date and time, you will be redirected to a summary page.