Supplies can be ordered by calling the Customer Service Center at 877-643-9727 or online at the. Call the Customer Service Center at 877-643-9727 or visit one of three local walk-in centers located in Concord, Nashua and Portsmouth. There soon will be a new Customer Service Center in Concord. · A new Customer Service Call Center will open in Concord on March 24. · There may be delays in statement delivery during the transition from March 8, 6 p. I prefer to use cash. · The Hooksett Walk-In Center will close permanently on March 8 at 6 p.
If it still fails to work, you need to contact the Customer Service Center at 877-643-9727 or visit one of three local walk-in centers located at the Concord, Nashua and Portsmouth. You should never use your transponder in a vehicle type other than the one you initially requested such as a car transponder in a tractor-trailer. In this instance the equipment in the lane is designed to identify that your vehicle is pulling a trailer and you will be charged accordingly. Example: Car to another car is acceptable. · The Walk-In Centers in Nashua and Portsmouth will remain in their current locations but will be closed during the transition from March 8, at 6 p.
The reason for this is safety of the motoring public and safety of our employees that could be crossing toll lanes at any time. However, if you think this will be a regular occurrence, you should call the Customer Service Center and have them send you a transponder programmed for the vehicle classification you use most frequently. If your trip was more than 7 days ago, you are unable to pay the toll until you receive a First Invoice in the mail. · The toll free customer service phone number will remain the same 1-877-643-9727 , but will be unavailable during the transition from March 8, 6 p. As long as you submit the payment by the due date no further action will be required. Instead, drivers establish an account, prepay tolls and attach a small electronic device to their vehicles. Car to a pickup truck with four tires is acceptable.
These lanes have signs mounted on top of the toll plaza canopy and they are quite distinguishable from the other lanes. If you wish to dispute the invoice you need to complete Section B and D explaining your situation and return the invoice with a check for the toll fare. Car to a pickup with six tires dual wheels in the rear is not acceptable. . How do I do that? How do I get additional mounting strips? · A new Customer Service Walk-In Center will open in Concord on March 24.
What lanes can I use at the toll plazas? They will require between 48 and 72 hours to be activated. . . . . . .
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